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Frequently Asked Questions

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I'm having trouble logging into the Web site. Why is my username and password not working?

How do I change my password?

How do I register for an event?

I registered for a member benefit webinar/webinar series. How do I access the webinar?

How do I join NIRI?

I’m a CIRI ONP / AOS member. How do I login?

Do I have an account already?

Can I select a REMEMBER ME function?

What are the new Web site features?

How do I renew my membership?

How do I access the Career Center?

How do I change my contact information?

How do I edit information on my organization?

Why can't I find the Who's Who?


More information is available on our Member Benefit Webinar "Introducing the New NIRI Website." Although this webcast is free to member, registration is required.


I'm having trouble logging into the Web site. Why is my username and password not working?

Prior to the launch of the new NIRI Web site, member login required the last name and member ID number. We have implemented a new login procedure. All registered users should now login using their e-mail address as the username. The e-mail address must match the address NIRI has in our database.

If this is the first time you are logging into the new Web site, your Last name (with the first letter capitalized) is the password. If your last name is hyphenated, please include the hyphen. Additionally, registered users now have the ability to change your password after login.

NOTE: If you are a current NIRI member, you do not have to register through the New Visitor Registration. This may result in a duplicate record in the database, resulting in an unsuccessful login or improper identification as a registered user.


How do I change my password?

If you would like to change your password, please follow these steps.

  • Login to the NIRI Web site.
  • If login is successful, you will see "Welcome, [Your Name]" at the top of the page. However, if your membership is up for renewal, instead of the "Welcome" message, you will see a message in red type that reads "Membership Expires [Date]".
  • Click on either the "Welcome" or "Membership Expires" message to activate a drop down menu that contains additional links.
  • Click on the link to "Change Your Password."

 


How do I register for an event?

Registration is required for all professional development events
. This includes member benefit webinars that are available free of charge to NIRI members. There are two ways to register for an event.

Option 1:

  • From the NIRI homepage, click on the title of the event listed in the upcoming programs & events section.
  • On the event detail page, click on the word "Register" located near the top of the page.
  • If you are not already logged in, be sure to login to the NIRI Web site at this point to access the correct member or non-member fees.
  • Proceed to "checkout."

Option 2:

  • Login to the NIRI Web site at the top of the page.
  • Navigate to the box that says "learn" and click on the word learn.
  • From the learn page, select the type of event you would like more information on – seminars, webinars, annual conference, or on demand.
  • On the next page, select the name of the event to access detailed information.
  • On the event detail page, click on the word "Register" located near the top of the page.
  • Proceed to "checkout."

If you would prefer to download a printable registration form to send in with payment, please click on the "More information" link located towards the bottom of the event detail page.


I registered for a member benefit webinar/webinar series. How do I access the webinar event?

Please follow these steps to access a member benefit webinar.

  • Go to http://www.niri.org/webinars.
  • Login to the NIRI Web site.
  • If you have already registered for the webinar, you will see the word "Register" change to "Participate" below the event title.
  • Click on "Participate" to enter the event.

 


How do I join NIRI?

You can join NIRI online or you can download a PDF copy of our membership application and submit with payment.

To join online, please follow these steps:

  • From the NIRI homepage, click on the word join located on the left side of the screen, under the main graphic.
  • From the join page, click on the words Read More under the graphic Apply for Membership.
  • On the Apply for Membership page, you have the option to either proceed with the Online Membership Joinor Download Membership Application.
  • If you decide to proceed through the Online Membership Join process, you will be asked to login before you continue. If you have never logged into the NIRI Web site before, please select the link to use the New Visitor Registration.
  • You will be asked, " do you have an account already?" This information is verified by your e-mail address. (Note: The e-mail address must match the e-mail address in our database.) If you do not have an account, please select the "Register Now" button and continue. If you do have an account, please proceed to login.
  • The Online Membership Join process will take you through several screens including the check out screen to pay with credit card information.

 


I’m a CIRI ONP / AOS member. How do I login?

If you are a CIRI ONP or AOS member, you are considered a registered user and you should be able to login to the Web site. All registered users should now login using their e-mail address as the username.

If this is the first time you are logging into the new Web site, your Last name (with the first letter capitalized) is the password. If your last name is hyphenated, please include the hyphen. Additionally, registered users now have the ability to change your password after login.

 


Do I have an account already?

If you are in the NIRI database, you should be able to login to our Web site. You have a login account if you meet the following criteria.

  • You are a current NIRI member.
  • You are a current CIRI ONP or AOS member.
  • You are a non-member who has registered for a past educational event including the NIRI Annual Conference, seminars or webinars.
  • You are a non-member who has purchased a career center job posting or IR Services Directory (Resource Guide) listing.

If you do not meet any of the above criteria, you can create a profile using the New Visitor Registration.

 


Can I select a REMEMBER ME function?

NIRI has implemented a six-month "Remember Me" function in the near future. This button will appear on the login screen for you to select.

NOTE: If you change your e-mail address or password at any time, you must reset the remember me function.

 


What are the new Web site features?

  • My NIRI – Once members are logged in, they can view detailed information about their membership, receive important messages and updates, and also select topics of interest. As new information becomes available on a topic, members will be alerted to the most current Web postings, and will have the ability to subscribe to a bi-weekly e-mail listing of this information.
  • Coming soon: E-groups — NIRI's new online communities will offer members exclusive networking forums to converse and share documents.
  • RSS feeds, E-mail to a colleague — Most NIRI Web pages contain icons to execute RSS feeds, and to e-mail or print this page.

 


How do I renew my membership?

In order to renew your membership, please follow these steps.

  • Login to the NIRI Web site.
  • If your membership is up for renewal, you will see a message in red type that reads "Membership Expires [Date]."
  • Click on the "Membership Expires" message to activate a drop down menu that contains additional links.
  • Click on the link "Renew Your Membership."
  • The next page that opens is titled My Information. (Note: If you are logged into the Web site for the first time, you may be asked to change your password before you proceed. Please respond to this request.)
  • Next, click on the link "Renew Now."

 


How do I access the Career Center?

The NIRI Career Center is a member only service. In order to access the Career Center, please follow these steps.

  • Login to the NIRI Web site.
  • If login is successful, you will see "Welcome, [Your Name]" at the top of the page. If your membership is up for renewal, instead of the "Welcome" message, you will see a message in red type that reads "Membership Expires [Date]."
  • Click on either the "Welcome" message or "Membership Expires" message to activate a drop down menu that contains additional links.
  • Click on the link "Search Career Center Jobs."

How do I change my contact information?
  • Login to the NIRI Web site.
  • If login is successful, you will see "Welcome, [Your Name]" at the top of the page. If your membership is up for renewal, instead of the "Welcome" message, you will see a message in red type that reads "Membership Expires [Date]."
  • Click on either the "Welcome" message or "Membership Expires" message to activate a drop down menu that contains additional links.
  • Click on the link "My NIRI."
  • From the My NIRI page, click on the "My Profile" link located on the right side of the screen.
  • You will be directed to the My Information page. Click on the "Edit" link located near the words Individual Information to edit your profile.

 


How do I edit information on my organization?

Only primary contacts can edit organizational information. If there is more than one member from your organization in our database, then only one member is assigned as the primary contact, and all other members from that organization are assigned as staff. If you are the only member from your organization, then you are designated at the primary contact.

If you are the primary contact for your organization, then please follow these steps to edit organizational information:

  • Login to the NIRI Web site.
  • If login is successful, you will see "Welcome, [Your Name]" at the top of the page. If your membership is up for renewal, instead of the "Welcome" message, you will see a message in red type that reads "Membership Expires [Date]."
  • Click on either the "Welcome" message or "Membership Expires" message to activate a drop down menu that contains additional links.
  • Click on the link "My NIRI."
  • From the My NIRI page, click on the "My Profile" link located on the right side of the screen.
  • You will be directed to the My Information page. Click on the "Edit" link located near the words Individual Information to edit to continue.
  • On the Edit My Information page, click on the words in blue type to "Edit Organizational Info." Organizational information that can be edited includes primary address and primary contact information. NOTE: Please do not enter a primary e-mail unless it is a general mailbox, i.e. info@company.com.

Why can't I find the Who's Who?

The NIRI membership directory formerly known as the "Who's Who in Investor Relations," can be found through the COLLABORATE navigation menu. You must be logged into the Web site to gain access.



If you have trouble locating information on our Web site, please use the Search box located on the top right of all Web pages, or visit the Site Map. For additional information, contact the NIRI staff.

 

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