Crisis Management & Social Media Monitoring: Aligning IR and Comms Teams

Monday, June 10, 2024 | 11:05AM - 11:25AM | Room: IR Showcase (Yerba Buena Ballroom Salon 8-9)  |   Express Talk

 |  Kerry Kiley |

Crisis communications doesn't belong to PR and Communications teams alone. Shareholder activism, negative public and investor sentiment, employee engagement and the impact and repercussions of a crisis can be felt across the organization and stakeholder base. IR plays a critical role in crisis management, and by aligning with colleagues in PR and Communications, can be an active participant in managing and mitigating impact.

We'll cover:   
  • Collaborative strategies for IR and Communications teams   
  • The imperative of proactive and continuous social media monitoring   
  • Examples of successful IR and Communications crisis response