The Art of Building Engaged, World-Class Cultures: It’s All About the People

Tuesday, June 11, 2024 | 4:30PM - 5:30PM | Room: Yerba Buena Ballroom - Salon 1-7  |   General Session

 |  Garry Ridge |

It’s often said, with nods of wise agreement, that any organization is nothing without its people. Over many decades, countless books and courses on leadership have addressed this well-known and accepted axiom. Then why are nearly 70% of all employees in the U.S. disengaged at work? This session by Garry Ridge, The Culture Coach and Chairman Emeritus WD-40 Company, will be a look “under the hood” of one of the world’s most recognized brands, where employee engagement is above 93%, 98% say they “love to work at WD-40 Company”, and 99% say that their “opinions and values are a good fit” for WD-40 Company. Garry will share his “learning moments” over the course of his career efforts to transform company culture.

Audience takeaways:
  • The personal journey of every servant leader and why that philosophy is critical.
  • The emotional connection of a greater purpose that creates high engagement.
  • The role of a leader as a coach, not a manager
  • How to carefully and consciously choose values that will be embedded in all aspects of leadership and employee development.
  • Why investing in people who invest in themselves is a secret to succession planning and greater organizational capability.
  • The difference between a “team” and a “tribe”
  • How company performance results are directly connected to its focus on people